Website Terms of Service & Flight Terms

Last Updated: December 19, 2025

Welcome, and thank you for your interest in Squadron NYC, LLC and its affiliates (“The Squadron” “we” or “us”). These Terms and Conditions (the “Terms and Conditions”) and the Privacy Policy (LINK), are a legally binding contract between you (the “Client”, and if the Client is a legal entity, the individuals receiving the Services on behalf of the Client may be referred to herein as “participant(s)”) (the Client and each participant may be referred to herein as “you”) and The Squadron relating to all products and services provided by The Squadron (the “Services”).

If we amend these Terms and Conditions, we will revise the “Last Updated” date (located directly above) accordingly. If you continue to use the Services (or any part thereof) after we amend these Terms and Conditions, then you accept all such changes (also see the section titled ‘Modification of Terms and Conditions’, below, for additional information).

Who can use the Services

All participants must be in good health and physical condition.

Management of The Squadron reserves the right to refuse service to anyone at any time and to suspend or terminate your access to the Services at any time for any reason or no reason, with or without notice. Additional restrictions may apply.

Use of Services

Acceptance. Your access to and use of the Services is strictly conditional on your acceptance of these Terms and Conditions. Please do not use the Services if you disagree with any part of these Terms and Conditions, as any non-compliant use is unauthorized.

Authority. By accessing the Services for any organization or company, you represent and warrant that you possess the authority to legally bind that organization to these Terms and Conditions, and you accept them on the organization’s behalf.

Information Provided. You agree that any information you provide to The Squadron is accurate and that you will keep it accurate and updated.

Prohibited Conduct. By using the Services, you agree not to: (i) use the Service for anything unlawful, misleading, or fraudulent or for an illegal or unauthorized purpose, including impersonating any person or entity, claiming a false affiliation, or falsifying information; (ii) violate these Terms and Conditions or the right(s) of any third party; (iii) interfere with the operation of the Services or any user’s enjoyment of the Services; (iv) attempt to do any of the acts or assist, encourage, or permit any person in engaging in any of the acts described hereinabove as ‘Prohibited Conduct’.

Discontinuation. If you violate any provision of these Terms and Conditions, your permission from us to use the Services will terminate automatically.

Modifications. The Squadron reserves the right to modify or discontinue the Services (or any part thereof) at any time (including by limiting or discontinuing certain features of the Services), temporarily or permanently, without notice to you. The Squadron will have no liability whatsoever on account of any change to the Services or any suspension or termination of your access to or use of the Services.

Payment terms

Payment in full for the event booked under the booking form between the Client and The Squadron (the “Booking Form”) shall be made no later than 30 days following the date of the event (the “Payment Due Date”). Any delay of payment will result in an interest incurred at a 1.5% monthly rate, (calculated daily) beginning immediately upon the Payment Due Date and ending once payment plus all incurred interest has been paid in full.

The estimated amount of payment is set forth in the Booking Form. The amount of the payment for a booked event shall be determined according to the number of participants in the Booking Form or according to the actual number of participants, whichever is higher.

All fees and charges are exclusive of any sales, use, value-added, excise, or other taxes, duties, or governmental charges (collectively, “Taxes”). Client shall be responsible for and shall pay all such Taxes imposed in connection with the Services, other than taxes based on The Squadron’s income. If The Squadron is required to collect or pay any such Taxes, The Squadron shall invoice the Client for such amounts, which the Client shall pay in addition to the fees owed.

Payments made by credit/debit card will incur a 3% convenience fee. Client can pay by ACH/e- check or paper check at no additional cost.

Use of The Squadron facilities

The Squadron has invested heavily in its facilities and continues to do so, in order to provide customers with safe, clean, and modern equipment, materials, and facilities. Client, and all participants at the event, are required to handle The Squadron equipment, materials, and facilities with caution and care. Client bears full and sole responsibility and is liable for all damages, expenses, losses, or injuries caused by or in connection with the actions of Client and all event participants and their presence at The Squadron.

Sensitivity to Products and/or to their components

It is your responsibility to disclose all food/drink allergies to The Squadron at the time of booking. Participants are solely responsible for any result of consuming food or beverages inside The Squadron premises as well as food or drink provided by The Squadron off-premises.

Starting time for the activity

The starting time for the program is the scheduled time that is written in the Booking Form. All participants are advised to arrive at least 15 minutes prior to the scheduled starting time. The activity will begin exactly at the scheduled starting time. The Squadron has no obligation to delay the starting time to accommodate late arrivals.

Intellectual Property; Pictures/Recordings at The Squadron

Absolutely no pictures or video of any employee or staff of the Squadron are permitted without the prior written consent of The Squadron. Absolutely no pictures or videos are permitted during the briefing or debriefing process.

All training materials, methodologies, and processes disclosed during the event are confidential and proprietary to The Squadron and may not be disclosed or used by you for any purpose. No part of the event content, exercises, or materials may be recorded, reproduced, or reused without written permission from The Squadron.

All intellectual property rights, including copyrights, patents, patent disclosures, and inventions (whether patentable or not), trademarks, service marks, trade secrets, know-how, and other confidential information, trade dress, trade names, logos, corporate names, and domain names, together with all of the goodwill associated therewith, derivative works, and all other rights (collectively, “Intellectual Property Rights”) in and to all documents, work product, and other materials that are delivered to you in connection with the Services or prepared by or on behalf of The Squadron in the course of performing the event, including, without limitation, the written and oral contents, materials, and training used in the event and all rights to images of the event and the Squadron’s facilities (the foregoing, collectively, “Squadron Intellectual Property”), in all cases are and shall remain the sole and exclusive property of the Squadron. The Squadron Intellectual Property may not be used without the prior written consent of The Squadron.

If you give us feedback (suggestions for modifications or improvements) regarding the Services (the ”Feedback”), you are granting The Squadron a complete and permanent ownership license over those ideas, and you hereby grant get The Squadron a worldwide, perpetual, irrevocable, transferable, royalty-free, and unrestricted right to use and fully exploit the Feedback in any way we choose and for any purpose, including but not limited, to improve the Services or create new products.

You hereby agree and grant permission to The Squadron to display or otherwise use photographs and/or videos of you, taken during your experiences while using The Squadron’s services and/or at The Squadron’s premises, in any of the Squadron’s Web-based publications (e.g., websites, applications, social media, etc.) and/or company’s marketing materials. You affirm that you are not entitled and hereby waive any claim, to any benefit or compensation arising from use of the photographs and/or videos. You allow The Squadron to edit, alter, copy, or distribute the photographs and/or videos for its use. You understand that the use and publication of the photographs and/or videos shall comply with the Squadron’s Privacy Policy.

Personal items

The Squadron is not responsible for the loss or damage of or to personal items within The Squadron center. For your convenience, lockers are available for your use; provided, however, that The Squadron is not responsible for loss or damage of or to any personal items, even those in our lockers.

Force Majeure

The Squadron shall not be deemed to be in breach of agreement, or otherwise be liable to the you, for any delay in performance of any of its obligations, to the extent that the delay or non-performance is due to any event or circumstance which is not caused by or the fault of The Squadron or is beyond the reasonable control of The Squadron, including, without limitation, acts of God, explosion, flood, tempest, fire, war or threat of war, acts of terrorism, sabotage, or insurrection and any restrictive government orders or decrees responding to the foregoing events or circumstances (each a “Force Majeure Event”). For all purposes hereunder, a pandemic may constitute a Force Majeure Event to the extent of any applicable restrictive governmental order issued in response thereto.

Indemnification

You are solely responsible for your use of the Services. To the maximum extent permitted by applicable law, you agree to release, defend (at The Squadron’s option), indemnify, and hold harmless The Squadron and its officers, directors, employees, consultants, affiliates, subsidiaries, representatives and agents (collectively, the “The Squadron Entities”) from and against any and every claim, liability, damage, loss, and expense, including reasonable attorneys’ fees and costs, arising out of or in any way connected with the following: (i) Your improper access to or use of the Services; (ii) Your violation of any portion of these Terms and Conditions, any representation, warranty, or agreement referenced in these Terms and Conditions, or any applicable law or regulation; (iii) Your violation of any third-party right, including any intellectual property right or publicity, confidentiality, other property, or privacy right; (iv) Any dispute or issue between you and any third party. The Squadron reserves the right, at The Squadron’s own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In such an event, you agree to cooperate with The Squadron’s defense and/or settlement of that claim.

Limitation of Liability; No Warranties; Waiver

Limitation of Liability. NONE OF THE SQUADRON ENTITIES SHALL IN ANY CIRCUMSTANCES HAVE ANY LIABILITY OF ANY TYPE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFIT, LOSS OF OPPORTUNITY, LOSS OF USE, LOSS OF GOODWILL, LOSS OF ANTICIPATED SAVINGS, LOSS OF BUSINESS LOSS OF PROFITS, OR ANY OTHER INTANGIBLE LOSS, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS AND CONDITIONS, YOUR ACCESS TO OR USE OF, OR YOUR INABILITY TO ACCESS OR USE, THE SERVICE OR ANY RELATED MATERIALS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES. THE MAXIMUM AGGREGATE LIABILITY OF THE SQUADRON ENTITIES TO YOU IN RESPECT OF ALL CLAIMS ARISING UNDER OR IN CONNECTION WITH THESE TERMS AND CONDITIONS, YOUR ACCESS TO OR USE OF, OR YOUR INABILITY TO ACCESS OR USE, THE SERVICE OR ANY RELATED MATERIALS OR CONTENT,  WHETHER IN CONTRACT, TORT, OR OTHERWISE, SHALL BE LIMITED TO THE AMOUNT OF PAYMENT MADE TO THE SQUADRON UNDER THESE TERMS AND CONDITIONS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. ACCORDINGLY, THE ABOVE LIMITATION MAY NOT APPLY TO YOU AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION.

No Warranties. THE SERVICES AND ALL MATERIALS AND CONTENT AVAILABLE THROUGH THE SERVICE ARE EXPLICITLY PROVIDED TO YOU “AS IS” AND ON AN “AS AVAILABLE” BASIS, WITHOUT WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED. THE SQUADRON HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, RELATED TO THE SERVICES AND ALL MATERIALS OR CONTENT AVAILABLE THROUGH THE SERVICES, INCLUDING: (I) ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, OR NON-INFRINGEMENT; (II) ANY WARRANTY ARISING OUT OF COURSE OF DEALING, USAGE, OR TRADE. THE SQUADRON DOES NOT WARRANT THAT THE SERVICES, ANY PORTION OF THE SERVICES, OR ANY MATERIALS OR CONTENT OFFERED THROUGH THE SERVICE, WILL BE UNINTERRUPTED, SECURE, OR FREE OF ERRORS, VIRUSES, OR OTHER HARMFUL COMPONENTS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE SERVICES OR ANY MATERIALS OR CONTENT AVAILABLE THROUGH THE SERVICE WILL CREATE ANY WARRANTY REGARDING ANY OF THE SQUADRON ENTITIES OR THE SERVICES NOT EXPRESSLY STATED IN THESE TERMS AND CONDITIONS. YOU ASSUME ALL RISK FOR ANY DAMAGE THAT MAY RESULT FROM YOUR USE OF OR ACCESS TO THE SERVICES, YOUR DEALING WITH ANY OTHER SERVICES USER, AND ANY MATERIALS OR CONTENT AVAILABLE THROUGH THE SERVICES. YOU UNDERSTAND AND AGREE THAT YOU USE THE SERVICES, MATERIALS OR CONTENT, AT YOUR OWN DISCRETION AND RISK. YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY, OR DATA THAT RESULTS FROM THE USE OF THE SERVICES OR USE OF THAT MATERIAL OR CONTENT.

Termination

Without derogating or affecting any other right or remedy available to it, The Squadron may terminate the Services or any part thereof with immediate effect by giving written notice to the Client, if:

1. The Client or its participants commits a material breach of any term of these Terms and Conditions, the Privacy Policy, the Booking Form or any applicable law.
2. The Client becomes insolvent, makes a general assignment for the benefit of creditors, suffers or permits the appointment of a receiver for its businesses or assets, becomes subject to any proceedings under any bankruptcy or insolvency laws, or has wound up or liquidated, voluntarily or otherwise.

Modification of Terms and Conditions

The Squadron may modify or supplement these Terms and Conditions at any time, without any notice or liability to you or any other person, by posting the revised version of these Terms and Conditions on https://thesquadron.com/ (the “Website”), which revised terms shall be effective upon such posting. Your continued use of the Services shall be considered your acceptance of the revised Terms and Conditions. If You do not agree to be bound by the revised Terms and Conditions, please cease using the Product.

Miscellaneous

1. If any provision of these Terms and Conditions is held to be invalid or unenforceable by a court of competent jurisdiction, such provision will be severed and will not affect the validity and enforceability of any remaining provisions.
2. Parts of these Terms and Conditions that by their nature survive termination, will survive termination, including but not limited to, the sections titled “Intellectual Property; Pictures/Recordings at The Squadron”, “Indemnification”, and “Limitation of Liability; No Warranties; Waiver”.

Governing Law

These Terms and Conditions shall be governed by and construed in all respects in accordance with the laws of the State of New York, United States of America. The state and federal courts located in New York shall have exclusive jurisdiction over any dispute or controversy arising under or related to these Terms and Conditions. The parties irrevocably consent to the personal and exclusive jurisdiction of such courts and waive any objection that they may have to the venue of any such proceeding and any claim or defense of inconvenient forum.

In the event of any dispute, controversy, or claim arising out of or relating to these Terms and Conditions, the parties shall first attempt in good faith to resolve such dispute through direct negotiations between authorized representatives of each party. If the parties are unable to resolve the dispute within fifteen (15) days after written notice of the dispute is given by either party, either party may pursue its rights and remedies as provided under these Terms and Conditions or at law.

Consent To Electronic Communications

By using the Services, you consent to receiving certain electronic communications from The Squadron as further described in our Privacy Policy (LINK). Please read our Privacy Policy (LINK) to learn more about our electronic communications practices. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that those communications be in writing.

Contact Us

Please contact us at [email protected] if you have any questions, comments, or concerns.

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